The above are the most common reasons you have not received a reply to your inquiry or feedback.

For the first 2, the easiest solution is to send your email from your mailer, assuming your mailer is setup correctly a reply should be properly addressed.

For the third item, its up to you to be sure your mailer or ISP will accept mail from us.

For item four please include only valid email addresses.

Also note that we do not accept attachments or very large messages.

Due to the high incidence of spam with bogus queries, we recommend use of our inquiry form when requesting information. Inquiries that do not come in via the form will most likely be deleted by our spam filters.